FAQ

PRICING
Planning your wedding budget is hard enough without having to hunt down pricing and endless emails to find out how much your favorite videographer/photographer is. We have listed all our pricing to make planning your day as easy as possible.
There will be additional charges for destination, or Out of State weddings. Travel pricing varies on a case by case basis.
For example Flight, Hotel & other travel expenses.
Please don’t hesitate to contact us for any travel quotes.

DO WE NEED TO PROVIDE A SHOT LIST?
Other than family groupings, we would prefer you didn’t. Let us explain why.
It is very helpful to know who your important family and friends are on the wedding day.
Working from a checklist is counter productive from the work you see on our website, shot lists are a great idea in theory, but we generally capture those images without prompting.
Providing us with a long list of shots will reduce the amount of wedding day documentation we are able to achieve. Therefor making your gallery much different than what you have seen.

DO YOU HAVE INSURANCE?
Yes! Absolutely Yes!
Professional wedding photographers should have the proper insurance for their business. Insurance protects the photographer against equipment theft, but more importantly it provides liability protection in case Great Uncle Phil trips over the photographer’s bag and breaks his leg. When wedding photographers do not have insurance, chances are they are new to the industry or are not taking their business seriously.

HOW LONG UNTIL I RECEIVE MY PHOTOGRAPHS?
Your online gallery should be ready within about 4-8 weeks of your wedding day.
If you’ve ordered a wedding Album, they can take up to 8-12 weeks.

CAN YOU HOLD A DATE FOR ME?
To be fair to everyone we do not hold dates until a deposit is made and a contract is signed.
All bookings are on a first come first serve basis

DO YOU DO BOTH PHOTO AND VIDEO?
Absolutely! We’ve developed some pretty awesome packages that give you the best of both worlds.
Our clients LOVE the fact that they have two professionals working every angle of the wedding day.
Having two professionals is an incredible asset to wedding day coverage, we are able to cover the Bride and Groom getting ready, multiple angles of the ceremony and reception!
One of the many highlights to hiring Ryan Hender Films is you get two full time professionals on your wedding day!

LOCATIONS AND PERMITS
There are many places that require you to get a permit or pay a fee for photography.
If you have any questions about locations or photography fees let us know and we can help you find the answers.

DO YOU EDIT MY PHOTOGRAPHS?
Yes we do!
All your images are culled and those that make the final cut all receive our special touch.
We often select a few favorites for special attention above and beyond the individual image editing.

HOW MANY PHOTOGRAPHS WILL I RECEIVE?
The number of photographs taken depends on many things.
Types of events, hours of coverage, number of guests, locations… The average is 500 images for an eight hour day. Those numbers may vary depending on the day itself.

WHAT IS YOUR PAYMENT
SCHEDULE?
A non-refundable deposit of 50% of your total balance is due to reserve your day.
The remaining balance is due one week before the wedding day. The retainer fee and all money collected is non-refunable. The retainer guarantees the reservation of your date and after the contract is signed we turn down all other commissions for that day.

WHERE ARE YOU LOCATED & DO YOU TRAVEL?
We are based in Salt Lake City, Utah.
All our pricing includes free travel up to 25 miles outside of Salt Lake City.
Travel is billed very simply. If Airfare, Hotel & Rental Car are needed all you are responsible for is a direct reimbursement for the charges.

WHAT TYPE OF EQUIPMENT DO YOU USE?
We use multiple professional Canon & Nikon full frame cameras and lenses.
Make sure your photographer has multiple professional camera bodies during your big day. This is an oversight often missed by most brides but could spell disaster for them. Cameras do and will fail at some point no matter how new or expensive they are. Professional lenses are equally important, they help render the highest quality imagery under any conditions.
Rain, Snow or Shine our equipment is weather sealed and ready for anything.
The last thing you want is a photographer who is afraid of the elements.

WHAT IS AN ONLINE GALLERY?
The online gallery is a section on our website where all of your wedding photographs will be placed online for you and your family and friends to view at any time.
It is also a secure shopping cart for you and family to order prints, cards or albums from and have them delivered right to your door.

DO WE RECEIVE RAW FILES OR UNEDITED IMAGES?
The Raw, unedited images are not available for purchase or viewing.
The images selected for final delivery reflect our very high standards and cut images are not archived.

WHEN SHOULD WE BOOK
YOU?
As soon as possible! We don’t hold dates unless we have a signed contract and deposit is paid.
We often book weddings as far as two years in advance. If you want US, the sooner the better!